Privacy Policy

Last updated: June 15, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions


Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Account: A unique account created for You to access our Service or parts of our Service.

Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company: (Referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Semi Solutions Hub Inc., 104 1st St. Unit 110, Richmond, CA 94801.

Cookies: Small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country: California, United States

Device: Any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data: Any information that relates to an identified or identifiable individual.

Service: Refers to the Website.

Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website: Refers to Semi Solutions Hub, accessible from https://semisolutionshub.com/

You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Types of Data Collected


Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Analytics

We use analytics tools, including Google Analytics, to gather information about how users engage with our Service. These tools collect information such as your IP address, device information, and browsing activity. The data helps us analyze user behavior, improve our services, and optimize the user experience.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:


Use of Your Personal Data

The Company may use Personal Data for the following purposes:


Sharing of Your Personal Information

We may share Your personal information in the following situations:


Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

CCPA Compliance

If you are a California resident, you have the right to know what personal information we collect, disclose, and sell about you. You also have the right to request the deletion of your personal information and opt-out of the sale of your personal information.

To exercise your rights under CCPA, please contact us through the provided channels in the "Contact Us" section. We will not discriminate against you for exercising your privacy rights.


Note: This information is provided as an addition to the existing Privacy Policy and is subject to regular updates. Users are advised to review the Privacy Policy periodically.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.


Disclosure of Your Personal Data


Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

CalOPPA Compliance

CalOPPA requires us to disclose how our Service responds to "Do Not Track" signals set by your browser. Currently, we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Privacy Policy Of Android App


At Semi Solution, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services. By using our services, you agree to the terms outlined in this policy.


Location Permissions


At Semi Solution, we prioritize your privacy and transparency in how we handle your data. This policy outlines why our app requires location permissions and how we use this information to provide our services.


Better Services


To deliver efficient and timely vehicle assistance services, our app needs access to your device's location. Location permissions are essential for:


Enhanced User Experience



Background Location Access


Your location data is used solely for the purposes of improving our service delivery. Here’s how we handle it:


Real-Time Tracking


When you request a service, our app uses your current location to find the nearest available service provider and guide them to your location.


Service History and Optimization


We keep a record of your service locations to understand patterns and improve our coverage and response times.


Privacy and Security


Your location data is encrypted and securely stored. We do not share your location with third parties except for the purpose of providing our services. Location data is only accessed when you actively use our services, ensuring your privacy during other app uses.


User Control for Partners



Information Collection


We collect personal information to provide, maintain, and improve our services. The types of information we collect include:


Use of Information


We use your personal information for the following purposes:


Information Sharing and Disclosure



Service Providers


We may share your information with third-party service providers who assist us in delivering our services. These providers include:

These third-party providers are obligated to protect your information and use it solely for the purposes of providing the services.


Business Transfers


In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business continuity process.


Data Security and Retention


We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.


Your Rights and Choices


You have certain rights regarding your personal information, including:

To exercise any of these rights, please contact us at [support@semisolutionshub.com / 510.255.4832].


Account Management


Package Upgrade

You can upgrade your service package at any time. When you choose to upgrade, we will collect and process the necessary information to facilitate the upgrade and adjust your billing accordingly.


Stripe Auto Charge

For your convenience, we use Stripe to handle automatic billing. This means your subscription fees will be automatically charged to your chosen payment method at regular intervals. You can manage your payment preferences through your account settings.


Cancel Subscription

You can cancel your subscription at any time. If you cancel during the 10-day free trial period, you will not be charged. If you cancel after the trial period, your subscription will continue until the end of the current billing cycle, and no further charges will be made.


Free Trial

We offer a 10-day free trial for new users. During this period, you can use our services without charge. If you do not cancel within the 10 days, your subscription will automatically continue, and you will be billed according to the chosen package.


Third-Party Sign-Up Options

You can sign up for our services using your Facebook or Google account. When you choose this option, we will collect certain information from your third-party account, such as your name and email address, to create and manage your Semi Solution account.


Customer Support

Our customer support team is available to assist you with any questions or concerns you may have. When you contact us for support, we may collect additional information relevant to your issue to provide effective assistance.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at::

At Semi Solution, your privacy is of utmost importance to us. We are dedicated to safeguarding your personal information and providing a secure and trustworthy service experience.